CloudShark

Tagged: Voip

Thursday, Dec 12, 2013

CloudShark G.722 decode support

In CloudShark 1.9 we added the ability to play back RTP streams so that you can replay voice data embedded in packet captures for call quality analysis. When we launched this feature, CloudShark supported G.711, G.729, and GSM voice codecs, used by many voice and mobile providers. Since then, we’ve gotten a lot of calls (ha!) for the addition of other audio codecs to the system to be able to play them back as well.

Read the whole entry »


Published Tuesday, Apr 10, 2012

TalkFree Using CloudShark for VoIP Customer Support

We had a chance to sit down with TalkFree, a leading international VoIP and mobile VoIP provider. As a CloudShark customer, they’ve given us some great insight into the ways that packet surfing technology can help VoIP providers make their troubleshooting and customer support systems significantly simpler, easier, and more advanced than ever before. TalkFree’s case demonstrates that passing around capture files through email or web attachments just isn’t good enough anymore.

Read the whole case study »


About Us

CloudShark is made by QA Cafe, a technology company based in Portsmouth, NH. Our passion for packet captures has grown out of our other product CDRouter.

Get in touch via our Contact us page or by following us on your favorite service: